Trusted by the Teams Building the Future of Healthcare
From ambulatory practices and health systems to high-growth health tech companies, our customers rely on xCaliber to connect their data, automate their workflows, and deliver better patient experiences.
Merlin’s Skills
Delivering Measurable Impact Across Every Role in Your Practice
Built on a seamless platform, Merlin learns once and applies everywhere acting as a single AI employee whose skills transfer across workflows.
Track authorization requirements
Secure sharing of patient information
Sync patient context across interactions
Monitor ongoing med adherence
Handle refills and Rx requests
Explain and resolve billing questions
Adapt when patient needs change
Navigate Rx affordability
Sync current patient demographics
Recover canceled appointment slots
Support patients in preferred languages
Capture complete patient data
Manage appointments end to end
Communicate empathetically across channels
Maintain recent insurance information
Onboard patient intake
Guide initial visits and next steps
Capture feedback and surface gaps
Support flexible payment options
Match patients to right visit type
Sync current patient demographics
Explain and resolve billing questions
Navigate Rx affordability
Sync patient context across interactions
Recover canceled appointment slots
Maintain recent insurance information
Monitor ongoing med adherence
Communicate empathetically across channels
Handle refills and Rx requests
Manage appointments end to end
Match patients to right visit type
Capture feedback and surface gaps
Adapt when patient needs change
Support patients in preferred languages
Support flexible payment options
Track authorization requirements
Onboard patient intake
Guide initial visits and next steps
Capture complete patient data
Secure sharing of patient information
Maintain recent insurance information
Navigate Rx affordability
Recover canceled appointment slots
Manage appointments end to end
Support flexible payment options
Communicate empathetically across channels
Guide initial visits and next steps
Sync patient context across interactions
Capture feedback and surface gaps
Handle refills and Rx requests
Support patients in preferred languages
Onboard patient intake
Secure sharing of patient information
Match patients to right visit type
Sync current patient demographics
Monitor ongoing med adherence
Explain and resolve billing questions
Capture complete patient data
Adapt when patient needs change
Track authorization requirements
Manage appointments end to end
Adapt when patient needs change
Capture feedback and surface gaps
Onboard patient intake
Maintain recent insurance information
Support flexible payment options
Guide initial visits and next steps
Secure sharing of patient information
Communicate empathetically across channels
Match patients to right visit type
Sync current patient demographics
Handle refills and Rx requests
Recover canceled appointment slots
Sync patient context across interactions
Navigate Rx affordability
Monitor ongoing med adherence
Capture complete patient data
Support patients in preferred languages
Track authorization requirements
Explain and resolve billing questions
Specialized Assistants
Supporting Patients at Every Stage of Care
Merlin deploys role-based AI assistants across the care journey, advancing patients, closing loops, and reducing coordination work.
