Trusted by the Teams Building the Future of Healthcare
From ambulatory practices and health systems to high-growth health tech companies, our customers rely on xCaliber to connect their data, automate their workflows, and deliver better patient experiences.
Merlin’s Skills
Delivering Measurable Impact Across Every Role in Your Practice
Built on a seamless platform, Merlin learns once and applies everywhere acting as a single AI employee whose skills transfer across workflows.
Support patients in preferred languages
Secure sharing of patient information
Handle refills and Rx requests
Recover canceled appointment slots
Support flexible payment options
Capture feedback and surface gaps
Track authorization requirements
Manage appointments end to end
Match patients to right visit type
Adapt when patient needs change
Capture complete patient data
Explain and resolve billing questions
Sync patient context across interactions
Communicate empathetically across channels
Guide initial visits and next steps
Maintain recent insurance information
Onboard patient intake
Sync current patient demographics
Monitor ongoing med adherence
Navigate Rx affordability
Manage appointments end to end
Support patients in preferred languages
Track authorization requirements
Explain and resolve billing questions
Maintain recent insurance information
Sync patient context across interactions
Capture complete patient data
Navigate Rx affordability
Monitor ongoing med adherence
Handle refills and Rx requests
Recover canceled appointment slots
Support flexible payment options
Match patients to right visit type
Onboard patient intake
Secure sharing of patient information
Communicate empathetically across channels
Capture feedback and surface gaps
Sync current patient demographics
Guide initial visits and next steps
Adapt when patient needs change
Handle refills and Rx requests
Track authorization requirements
Capture feedback and surface gaps
Secure sharing of patient information
Monitor ongoing med adherence
Recover canceled appointment slots
Onboard patient intake
Explain and resolve billing questions
Maintain recent insurance information
Manage appointments end to end
Capture complete patient data
Adapt when patient needs change
Support flexible payment options
Support patients in preferred languages
Sync patient context across interactions
Communicate empathetically across channels
Match patients to right visit type
Navigate Rx affordability
Sync current patient demographics
Guide initial visits and next steps
Navigate Rx affordability
Support patients in preferred languages
Match patients to right visit type
Secure sharing of patient information
Onboard patient intake
Guide initial visits and next steps
Handle refills and Rx requests
Capture feedback and surface gaps
Support flexible payment options
Maintain recent insurance information
Manage appointments end to end
Recover canceled appointment slots
Monitor ongoing med adherence
Track authorization requirements
Explain and resolve billing questions
Capture complete patient data
Communicate empathetically across channels
Adapt when patient needs change
Sync patient context across interactions
Sync current patient demographics
Specialized Assistants
Supporting Patients at Every Stage of Care
Merlin deploys role-based AI assistants across the care journey, advancing patients, closing loops, and reducing coordination work.
