Trusted by the Teams Building the Future of Healthcare
From ambulatory practices and health systems to high-growth health tech companies, our customers rely on xCaliber to connect their data, automate their workflows, and deliver better patient experiences.
Merlin’s Skills
Delivering Measurable Impact Across Every Role in Your Practice
Built on a seamless platform, Merlin learns once and applies everywhere acting as a single AI employee whose skills transfer across workflows.
Secure sharing of patient information
Match patients to right visit type
Communicate empathetically across channels
Sync current patient demographics
Support patients in preferred languages
Capture feedback and surface gaps
Navigate Rx affordability
Manage appointments end to end
Handle refills and Rx requests
Support flexible payment options
Track authorization requirements
Capture complete patient data
Maintain recent insurance information
Monitor ongoing med adherence
Explain and resolve billing questions
Onboard patient intake
Recover canceled appointment slots
Adapt when patient needs change
Guide initial visits and next steps
Sync patient context across interactions
Onboard patient intake
Handle refills and Rx requests
Recover canceled appointment slots
Sync current patient demographics
Track authorization requirements
Guide initial visits and next steps
Maintain recent insurance information
Capture feedback and surface gaps
Navigate Rx affordability
Support patients in preferred languages
Communicate empathetically across channels
Monitor ongoing med adherence
Capture complete patient data
Manage appointments end to end
Sync patient context across interactions
Secure sharing of patient information
Explain and resolve billing questions
Support flexible payment options
Adapt when patient needs change
Match patients to right visit type
Support flexible payment options
Sync current patient demographics
Match patients to right visit type
Sync patient context across interactions
Track authorization requirements
Onboard patient intake
Guide initial visits and next steps
Support patients in preferred languages
Adapt when patient needs change
Communicate empathetically across channels
Manage appointments end to end
Capture complete patient data
Secure sharing of patient information
Capture feedback and surface gaps
Navigate Rx affordability
Recover canceled appointment slots
Maintain recent insurance information
Monitor ongoing med adherence
Explain and resolve billing questions
Handle refills and Rx requests
Adapt when patient needs change
Match patients to right visit type
Onboard patient intake
Capture complete patient data
Capture feedback and surface gaps
Track authorization requirements
Recover canceled appointment slots
Guide initial visits and next steps
Support flexible payment options
Secure sharing of patient information
Manage appointments end to end
Support patients in preferred languages
Explain and resolve billing questions
Sync patient context across interactions
Communicate empathetically across channels
Monitor ongoing med adherence
Handle refills and Rx requests
Navigate Rx affordability
Maintain recent insurance information
Sync current patient demographics
Specialized Assistants
Supporting Patients at Every Stage of Care
Merlin deploys role-based AI assistants across the care journey, advancing patients, closing loops, and reducing coordination work.
