Trusted by the Teams Building the Future of Healthcare
From ambulatory practices and health systems to high-growth health tech companies, our customers rely on xCaliber to connect their data, automate their workflows, and deliver better patient experiences.
Merlin’s Skills
Delivering Measurable Impact Across Every Role in Your Practice
Built on a seamless platform, Merlin learns once and applies everywhere acting as a single AI employee whose skills transfer across workflows.
Handle refills and Rx requests
Monitor ongoing med adherence
Capture feedback and surface gaps
Communicate empathetically across channels
Secure sharing of patient information
Manage appointments end to end
Match patients to right visit type
Explain and resolve billing questions
Capture complete patient data
Sync patient context across interactions
Track authorization requirements
Sync current patient demographics
Navigate Rx affordability
Support flexible payment options
Support patients in preferred languages
Maintain recent insurance information
Guide initial visits and next steps
Recover canceled appointment slots
Adapt when patient needs change
Onboard patient intake
Support flexible payment options
Monitor ongoing med adherence
Maintain recent insurance information
Manage appointments end to end
Handle refills and Rx requests
Match patients to right visit type
Capture feedback and surface gaps
Communicate empathetically across channels
Support patients in preferred languages
Recover canceled appointment slots
Navigate Rx affordability
Track authorization requirements
Sync patient context across interactions
Adapt when patient needs change
Sync current patient demographics
Onboard patient intake
Explain and resolve billing questions
Guide initial visits and next steps
Secure sharing of patient information
Capture complete patient data
Monitor ongoing med adherence
Guide initial visits and next steps
Secure sharing of patient information
Match patients to right visit type
Handle refills and Rx requests
Manage appointments end to end
Support flexible payment options
Adapt when patient needs change
Explain and resolve billing questions
Track authorization requirements
Capture feedback and surface gaps
Onboard patient intake
Navigate Rx affordability
Support patients in preferred languages
Maintain recent insurance information
Sync current patient demographics
Recover canceled appointment slots
Capture complete patient data
Sync patient context across interactions
Communicate empathetically across channels
Monitor ongoing med adherence
Explain and resolve billing questions
Sync current patient demographics
Maintain recent insurance information
Recover canceled appointment slots
Communicate empathetically across channels
Track authorization requirements
Support patients in preferred languages
Handle refills and Rx requests
Onboard patient intake
Capture feedback and surface gaps
Support flexible payment options
Sync patient context across interactions
Adapt when patient needs change
Navigate Rx affordability
Match patients to right visit type
Capture complete patient data
Secure sharing of patient information
Manage appointments end to end
Guide initial visits and next steps
Specialized Assistants
Supporting Patients at Every Stage of Care
Merlin deploys role-based AI assistants across the care journey, advancing patients, closing loops, and reducing coordination work.
