Trusted by the Teams Building the Future of Healthcare
From ambulatory practices and health systems to high-growth health tech companies, our customers rely on xCaliber to connect their data, automate their workflows, and deliver better patient experiences.
Merlin’s Skills
Delivering Measurable Impact Across Every Role in Your Practice
Built on a seamless platform, Merlin learns once and applies everywhere acting as a single AI employee whose skills transfer across workflows.
Match patients to right visit type
Handle refills and Rx requests
Track authorization requirements
Support flexible payment options
Communicate empathetically across channels
Navigate Rx affordability
Explain and resolve billing questions
Recover canceled appointment slots
Manage appointments end to end
Monitor ongoing med adherence
Maintain recent insurance information
Capture feedback and surface gaps
Sync current patient demographics
Guide initial visits and next steps
Onboard patient intake
Sync patient context across interactions
Capture complete patient data
Adapt when patient needs change
Secure sharing of patient information
Support patients in preferred languages
Sync current patient demographics
Navigate Rx affordability
Maintain recent insurance information
Match patients to right visit type
Guide initial visits and next steps
Onboard patient intake
Support patients in preferred languages
Communicate empathetically across channels
Track authorization requirements
Handle refills and Rx requests
Capture complete patient data
Monitor ongoing med adherence
Explain and resolve billing questions
Support flexible payment options
Sync patient context across interactions
Recover canceled appointment slots
Manage appointments end to end
Capture feedback and surface gaps
Secure sharing of patient information
Adapt when patient needs change
Capture feedback and surface gaps
Support patients in preferred languages
Navigate Rx affordability
Match patients to right visit type
Secure sharing of patient information
Handle refills and Rx requests
Sync current patient demographics
Communicate empathetically across channels
Monitor ongoing med adherence
Explain and resolve billing questions
Guide initial visits and next steps
Support flexible payment options
Adapt when patient needs change
Maintain recent insurance information
Onboard patient intake
Manage appointments end to end
Recover canceled appointment slots
Track authorization requirements
Sync patient context across interactions
Capture complete patient data
Capture feedback and surface gaps
Recover canceled appointment slots
Guide initial visits and next steps
Explain and resolve billing questions
Onboard patient intake
Sync current patient demographics
Navigate Rx affordability
Support patients in preferred languages
Support flexible payment options
Adapt when patient needs change
Communicate empathetically across channels
Monitor ongoing med adherence
Match patients to right visit type
Maintain recent insurance information
Capture complete patient data
Handle refills and Rx requests
Track authorization requirements
Secure sharing of patient information
Manage appointments end to end
Sync patient context across interactions
Specialized Assistants
Supporting Patients at Every Stage of Care
Merlin deploys role-based AI assistants across the care journey, advancing patients, closing loops, and reducing coordination work.
