Trusted by the Teams Building the Future of Healthcare
From ambulatory practices and health systems to high-growth health tech companies, our customers rely on xCaliber to connect their data, automate their workflows, and deliver better patient experiences.
Merlin’s Skills
Delivering Measurable Impact Across Every Role in Your Practice
Built on a seamless platform, Merlin learns once and applies everywhere acting as a single AI employee whose skills transfer across workflows.
Maintain recent insurance information
Track authorization requirements
Support flexible payment options
Onboard patient intake
Manage appointments end to end
Communicate empathetically across channels
Capture feedback and surface gaps
Handle refills and Rx requests
Sync current patient demographics
Recover canceled appointment slots
Navigate Rx affordability
Match patients to right visit type
Secure sharing of patient information
Sync patient context across interactions
Support patients in preferred languages
Adapt when patient needs change
Guide initial visits and next steps
Explain and resolve billing questions
Capture complete patient data
Monitor ongoing med adherence
Guide initial visits and next steps
Support flexible payment options
Sync patient context across interactions
Capture feedback and surface gaps
Monitor ongoing med adherence
Adapt when patient needs change
Maintain recent insurance information
Sync current patient demographics
Navigate Rx affordability
Support patients in preferred languages
Explain and resolve billing questions
Recover canceled appointment slots
Match patients to right visit type
Capture complete patient data
Track authorization requirements
Handle refills and Rx requests
Communicate empathetically across channels
Onboard patient intake
Secure sharing of patient information
Manage appointments end to end
Manage appointments end to end
Navigate Rx affordability
Sync current patient demographics
Capture feedback and surface gaps
Sync patient context across interactions
Maintain recent insurance information
Monitor ongoing med adherence
Support flexible payment options
Explain and resolve billing questions
Communicate empathetically across channels
Handle refills and Rx requests
Capture complete patient data
Onboard patient intake
Adapt when patient needs change
Secure sharing of patient information
Guide initial visits and next steps
Support patients in preferred languages
Match patients to right visit type
Track authorization requirements
Recover canceled appointment slots
Handle refills and Rx requests
Explain and resolve billing questions
Track authorization requirements
Navigate Rx affordability
Manage appointments end to end
Capture feedback and surface gaps
Guide initial visits and next steps
Communicate empathetically across channels
Monitor ongoing med adherence
Onboard patient intake
Maintain recent insurance information
Support patients in preferred languages
Secure sharing of patient information
Support flexible payment options
Recover canceled appointment slots
Capture complete patient data
Sync patient context across interactions
Sync current patient demographics
Adapt when patient needs change
Match patients to right visit type
Specialized Assistants
Supporting Patients at Every Stage of Care
Merlin deploys role-based AI assistants across the care journey, advancing patients, closing loops, and reducing coordination work.
