Meet XCaliber at HIMSS 2026 Learn more >

Smarter Healthcare That Moves in Real Time

Easy Access. Better Decisions. Even Better Outcomes.
Explore Solutions
Universal AI Assistant for the Entire Care Continuum
Why Merlin Matters

Healthcare’s Most Valuable Resource
isn’t Technology, it’s Time

Merlin takes on repetitive, time-consuming workflows that slow teams down. Merlin drives productivity gains that translate directly into lower costs, faster care, and more capacity for patients and members.
Key Solutions

One AI Assistant
for the Entire Care Continuum

 Merlin applies its skills to the workflows that matter most giving back time, reducing cost, and moving patients and members forward without delay.
Explore Solutions
Scheduling
Optimize scheduling across the continuum, matching staff, space, and appointments to real-time demand
Care Coordination
Guide patients through care, benefits, and billing to reduce no-shows
by 30%.
Risk & Quality Analytics
Automate quality reporting and compliance to improve accuracy of HEDIS measure  by 30% and slash audit prep time in half.
Prior Authorization
Automate prior authorizations to slash turnaround times from 14 days to under 24 hours.
Patient Navigation
Save providers hours each week, cutting administrative noise so they stay present with patients
Merlin’s Skills

Merlin’s Skills Span
Every Corner of Care

Built on a seamless platform, Merlin learns once and applies everywhere acting as a single AI employee whose skills transfer across workflows.
Support patients in preferred languages
Sync current patient demographics
Sync patient context across interactions
Handle refills and Rx requests
Explain and resolve billing questions
Capture feedback and surface gaps
Support flexible payment options
Navigate Rx affordability
Track authorization requirements
Onboard patient intake
Manage appointments end to end
Adapt when patient needs change
Capture complete patient data
Guide initial visits and next steps
Recover canceled appointment slots
Monitor ongoing med adherence
Secure sharing of patient information
Communicate empathetically across channels
Maintain recent insurance information
Match patients to right visit type
Monitor ongoing med adherence
Manage appointments end to end
Communicate empathetically across channels
Track authorization requirements
Handle refills and Rx requests
Capture feedback and surface gaps
Adapt when patient needs change
Sync current patient demographics
Secure sharing of patient information
Match patients to right visit type
Recover canceled appointment slots
Sync patient context across interactions
Onboard patient intake
Guide initial visits and next steps
Maintain recent insurance information
Capture complete patient data
Support flexible payment options
Navigate Rx affordability
Explain and resolve billing questions
Support patients in preferred languages
Secure sharing of patient information
Maintain recent insurance information
Track authorization requirements
Sync patient context across interactions
Recover canceled appointment slots
Handle refills and Rx requests
Manage appointments end to end
Support patients in preferred languages
Guide initial visits and next steps
Adapt when patient needs change
Monitor ongoing med adherence
Communicate empathetically across channels
Capture feedback and surface gaps
Match patients to right visit type
Navigate Rx affordability
Sync current patient demographics
Support flexible payment options
Explain and resolve billing questions
Onboard patient intake
Capture complete patient data
Track authorization requirements
Monitor ongoing med adherence
Onboard patient intake
Guide initial visits and next steps
Adapt when patient needs change
Navigate Rx affordability
Communicate empathetically across channels
Handle refills and Rx requests
Capture feedback and surface gaps
Capture complete patient data
Match patients to right visit type
Explain and resolve billing questions
Sync patient context across interactions
Maintain recent insurance information
Secure sharing of patient information
Manage appointments end to end
Support patients in preferred languages
Sync current patient demographics
Support flexible payment options
Recover canceled appointment slots
Platform Overview

Built On One
Seamless Operating Platform

Connecting data, intelligence, and automation into
a system of action you can trust.
Explore the Platform

Leverage the Systems
You Already Use

Out-of-the-box connectivity to major EHRs, payer systems, and data sources to deliver value on day one, not year three.
Explore FHIR Resource Catalog
The Future of Healthcare Productivity Has a Name
Purpose-built to save time, reduce costs, and help healthcare teams focus on what matters most.
Talk to UsLearn More