Trusted by the Teams Building the Future of Healthcare
From ambulatory practices and health systems to high-growth health tech companies, our customers rely on xCaliber to connect their data, automate their workflows, and deliver better patient experiences.
Merlin’s Skills
Delivering Measurable Impact Across Every Role in Your Practice
Built on a seamless platform, Merlin learns once and applies everywhere acting as a single AI employee whose skills transfer across workflows.
Handle refills and Rx requests
Capture complete patient data
Adapt when patient needs change
Capture feedback and surface gaps
Manage appointments end to end
Match patients to right visit type
Maintain recent insurance information
Support patients in preferred languages
Monitor ongoing med adherence
Sync current patient demographics
Support flexible payment options
Recover canceled appointment slots
Secure sharing of patient information
Guide initial visits and next steps
Onboard patient intake
Track authorization requirements
Sync patient context across interactions
Explain and resolve billing questions
Communicate empathetically across channels
Navigate Rx affordability
Explain and resolve billing questions
Sync current patient demographics
Handle refills and Rx requests
Secure sharing of patient information
Communicate empathetically across channels
Capture feedback and surface gaps
Recover canceled appointment slots
Support flexible payment options
Adapt when patient needs change
Support patients in preferred languages
Navigate Rx affordability
Capture complete patient data
Maintain recent insurance information
Sync patient context across interactions
Guide initial visits and next steps
Track authorization requirements
Monitor ongoing med adherence
Onboard patient intake
Manage appointments end to end
Match patients to right visit type
Communicate empathetically across channels
Onboard patient intake
Sync patient context across interactions
Secure sharing of patient information
Maintain recent insurance information
Track authorization requirements
Capture complete patient data
Manage appointments end to end
Guide initial visits and next steps
Support patients in preferred languages
Navigate Rx affordability
Explain and resolve billing questions
Match patients to right visit type
Capture feedback and surface gaps
Sync current patient demographics
Adapt when patient needs change
Handle refills and Rx requests
Monitor ongoing med adherence
Support flexible payment options
Recover canceled appointment slots
Sync current patient demographics
Support patients in preferred languages
Track authorization requirements
Manage appointments end to end
Guide initial visits and next steps
Sync patient context across interactions
Onboard patient intake
Capture feedback and surface gaps
Support flexible payment options
Monitor ongoing med adherence
Match patients to right visit type
Handle refills and Rx requests
Capture complete patient data
Explain and resolve billing questions
Adapt when patient needs change
Recover canceled appointment slots
Maintain recent insurance information
Secure sharing of patient information
Navigate Rx affordability
Communicate empathetically across channels
Specialized Assistants
Supporting Patients at Every Stage of Care
Merlin deploys role-based AI assistants across the care journey, advancing patients, closing loops, and reducing coordination work.
