Trusted by the Teams Building the Future of Healthcare
From ambulatory practices and health systems to high-growth health tech companies, our customers rely on xCaliber to connect their data, automate their workflows, and deliver better patient experiences.
Merlin’s Skills
Delivering Measurable Impact Across Every Role in Your Practice
Built on a seamless platform, Merlin learns once and applies everywhere acting as a single AI employee whose skills transfer across workflows.
Maintain recent insurance information
Guide initial visits and next steps
Track authorization requirements
Recover canceled appointment slots
Adapt when patient needs change
Manage appointments end to end
Explain and resolve billing questions
Match patients to right visit type
Communicate empathetically across channels
Secure sharing of patient information
Capture feedback and surface gaps
Navigate Rx affordability
Support patients in preferred languages
Monitor ongoing med adherence
Support flexible payment options
Sync current patient demographics
Capture complete patient data
Sync patient context across interactions
Onboard patient intake
Handle refills and Rx requests
Explain and resolve billing questions
Handle refills and Rx requests
Recover canceled appointment slots
Track authorization requirements
Guide initial visits and next steps
Monitor ongoing med adherence
Match patients to right visit type
Capture feedback and surface gaps
Navigate Rx affordability
Manage appointments end to end
Secure sharing of patient information
Support patients in preferred languages
Sync current patient demographics
Maintain recent insurance information
Capture complete patient data
Communicate empathetically across channels
Support flexible payment options
Adapt when patient needs change
Sync patient context across interactions
Onboard patient intake
Monitor ongoing med adherence
Manage appointments end to end
Secure sharing of patient information
Adapt when patient needs change
Track authorization requirements
Maintain recent insurance information
Sync current patient demographics
Capture complete patient data
Support patients in preferred languages
Navigate Rx affordability
Capture feedback and surface gaps
Onboard patient intake
Handle refills and Rx requests
Explain and resolve billing questions
Support flexible payment options
Match patients to right visit type
Guide initial visits and next steps
Communicate empathetically across channels
Sync patient context across interactions
Recover canceled appointment slots
Navigate Rx affordability
Guide initial visits and next steps
Monitor ongoing med adherence
Match patients to right visit type
Sync current patient demographics
Track authorization requirements
Handle refills and Rx requests
Manage appointments end to end
Communicate empathetically across channels
Capture feedback and surface gaps
Onboard patient intake
Maintain recent insurance information
Capture complete patient data
Explain and resolve billing questions
Support flexible payment options
Adapt when patient needs change
Sync patient context across interactions
Support patients in preferred languages
Recover canceled appointment slots
Secure sharing of patient information
Specialized Assistants
Supporting Patients at Every Stage of Care
Merlin deploys role-based AI assistants across the care journey, advancing patients, closing loops, and reducing coordination work.
