Trusted by the Teams Building the Future of Healthcare
From ambulatory practices and health systems to high-growth health tech companies, our customers rely on xCaliber to connect their data, automate their workflows, and deliver better patient experiences.
Merlin’s Skills
Delivering Measurable Impact Across Every Role in Your Practice
Built on a seamless platform, Merlin learns once and applies everywhere acting as a single AI employee whose skills transfer across workflows.
Capture complete patient data
Explain and resolve billing questions
Support patients in preferred languages
Guide initial visits and next steps
Monitor ongoing med adherence
Manage appointments end to end
Track authorization requirements
Support flexible payment options
Sync current patient demographics
Communicate empathetically across channels
Capture feedback and surface gaps
Adapt when patient needs change
Recover canceled appointment slots
Handle refills and Rx requests
Navigate Rx affordability
Maintain recent insurance information
Sync patient context across interactions
Onboard patient intake
Match patients to right visit type
Secure sharing of patient information
Recover canceled appointment slots
Secure sharing of patient information
Sync patient context across interactions
Monitor ongoing med adherence
Track authorization requirements
Sync current patient demographics
Match patients to right visit type
Support patients in preferred languages
Manage appointments end to end
Handle refills and Rx requests
Onboard patient intake
Communicate empathetically across channels
Guide initial visits and next steps
Explain and resolve billing questions
Adapt when patient needs change
Maintain recent insurance information
Support flexible payment options
Capture complete patient data
Navigate Rx affordability
Capture feedback and surface gaps
Sync current patient demographics
Explain and resolve billing questions
Capture feedback and surface gaps
Onboard patient intake
Secure sharing of patient information
Support patients in preferred languages
Communicate empathetically across channels
Monitor ongoing med adherence
Capture complete patient data
Support flexible payment options
Navigate Rx affordability
Handle refills and Rx requests
Guide initial visits and next steps
Sync patient context across interactions
Manage appointments end to end
Recover canceled appointment slots
Track authorization requirements
Adapt when patient needs change
Maintain recent insurance information
Match patients to right visit type
Communicate empathetically across channels
Capture complete patient data
Match patients to right visit type
Support flexible payment options
Sync current patient demographics
Sync patient context across interactions
Adapt when patient needs change
Track authorization requirements
Capture feedback and surface gaps
Recover canceled appointment slots
Secure sharing of patient information
Explain and resolve billing questions
Onboard patient intake
Monitor ongoing med adherence
Handle refills and Rx requests
Maintain recent insurance information
Support patients in preferred languages
Guide initial visits and next steps
Navigate Rx affordability
Manage appointments end to end
Specialized Assistants
Supporting Patients at Every Stage of Care
Merlin deploys role-based AI assistants across the care journey, advancing patients, closing loops, and reducing coordination work.
