Trusted by the Teams Building the Future of Healthcare
From ambulatory practices and health systems to high-growth health tech companies, our customers rely on xCaliber to connect their data, automate their workflows, and deliver better patient experiences.
Merlin’s Skills
Delivering Measurable Impact Across Every Role in Your Practice
Built on a seamless platform, Merlin learns once and applies everywhere acting as a single AI employee whose skills transfer across workflows.
Onboard patient intake
Secure sharing of patient information
Manage appointments end to end
Guide initial visits and next steps
Handle refills and Rx requests
Support flexible payment options
Explain and resolve billing questions
Monitor ongoing med adherence
Capture complete patient data
Sync patient context across interactions
Recover canceled appointment slots
Navigate Rx affordability
Adapt when patient needs change
Track authorization requirements
Maintain recent insurance information
Communicate empathetically across channels
Capture feedback and surface gaps
Support patients in preferred languages
Sync current patient demographics
Match patients to right visit type
Manage appointments end to end
Match patients to right visit type
Support patients in preferred languages
Capture feedback and surface gaps
Handle refills and Rx requests
Sync patient context across interactions
Monitor ongoing med adherence
Explain and resolve billing questions
Support flexible payment options
Secure sharing of patient information
Adapt when patient needs change
Communicate empathetically across channels
Recover canceled appointment slots
Guide initial visits and next steps
Sync current patient demographics
Capture complete patient data
Track authorization requirements
Onboard patient intake
Navigate Rx affordability
Maintain recent insurance information
Monitor ongoing med adherence
Maintain recent insurance information
Support patients in preferred languages
Guide initial visits and next steps
Navigate Rx affordability
Onboard patient intake
Sync current patient demographics
Recover canceled appointment slots
Explain and resolve billing questions
Match patients to right visit type
Handle refills and Rx requests
Capture complete patient data
Sync patient context across interactions
Track authorization requirements
Capture feedback and surface gaps
Secure sharing of patient information
Manage appointments end to end
Adapt when patient needs change
Support flexible payment options
Communicate empathetically across channels
Navigate Rx affordability
Track authorization requirements
Match patients to right visit type
Support flexible payment options
Sync current patient demographics
Handle refills and Rx requests
Adapt when patient needs change
Support patients in preferred languages
Capture feedback and surface gaps
Guide initial visits and next steps
Explain and resolve billing questions
Monitor ongoing med adherence
Manage appointments end to end
Onboard patient intake
Communicate empathetically across channels
Maintain recent insurance information
Sync patient context across interactions
Secure sharing of patient information
Capture complete patient data
Recover canceled appointment slots
Specialized Assistants
Supporting Patients at Every Stage of Care
Merlin deploys role-based AI assistants across the care journey, advancing patients, closing loops, and reducing coordination work.
