Trusted by the Teams Building the Future of Healthcare
From ambulatory practices and health systems to high-growth health tech companies, our customers rely on xCaliber to connect their data, automate their workflows, and deliver better patient experiences.
Merlin’s Skills
Delivering Measurable Impact Across Every Role in Your Practice
Built on a seamless platform, Merlin learns once and applies everywhere acting as a single AI employee whose skills transfer across workflows.
Support flexible payment options
Navigate Rx affordability
Adapt when patient needs change
Maintain recent insurance information
Onboard patient intake
Guide initial visits and next steps
Communicate empathetically across channels
Handle refills and Rx requests
Capture complete patient data
Support patients in preferred languages
Monitor ongoing med adherence
Match patients to right visit type
Manage appointments end to end
Explain and resolve billing questions
Recover canceled appointment slots
Track authorization requirements
Capture feedback and surface gaps
Sync patient context across interactions
Secure sharing of patient information
Sync current patient demographics
Sync patient context across interactions
Recover canceled appointment slots
Monitor ongoing med adherence
Support flexible payment options
Navigate Rx affordability
Adapt when patient needs change
Onboard patient intake
Explain and resolve billing questions
Handle refills and Rx requests
Secure sharing of patient information
Track authorization requirements
Maintain recent insurance information
Capture feedback and surface gaps
Communicate empathetically across channels
Match patients to right visit type
Capture complete patient data
Sync current patient demographics
Manage appointments end to end
Support patients in preferred languages
Guide initial visits and next steps
Support patients in preferred languages
Maintain recent insurance information
Capture complete patient data
Adapt when patient needs change
Guide initial visits and next steps
Support flexible payment options
Sync patient context across interactions
Secure sharing of patient information
Sync current patient demographics
Explain and resolve billing questions
Manage appointments end to end
Onboard patient intake
Match patients to right visit type
Navigate Rx affordability
Capture feedback and surface gaps
Recover canceled appointment slots
Monitor ongoing med adherence
Track authorization requirements
Communicate empathetically across channels
Handle refills and Rx requests
Onboard patient intake
Recover canceled appointment slots
Guide initial visits and next steps
Secure sharing of patient information
Support patients in preferred languages
Monitor ongoing med adherence
Sync current patient demographics
Sync patient context across interactions
Track authorization requirements
Explain and resolve billing questions
Capture feedback and surface gaps
Adapt when patient needs change
Support flexible payment options
Match patients to right visit type
Communicate empathetically across channels
Maintain recent insurance information
Handle refills and Rx requests
Capture complete patient data
Manage appointments end to end
Navigate Rx affordability
Specialized Assistants
Supporting Patients at Every Stage of Care
Merlin deploys role-based AI assistants across the care journey, advancing patients, closing loops, and reducing coordination work.
