Trusted by the Teams Building the Future of Healthcare
From ambulatory practices and health systems to high-growth health tech companies, our customers rely on xCaliber to connect their data, automate their workflows, and deliver better patient experiences.
Merlin’s Skills
Delivering Measurable Impact Across Every Role in Your Practice
Built on a seamless platform, Merlin learns once and applies everywhere acting as a single AI employee whose skills transfer across workflows.
Manage appointments end to end
Monitor ongoing med adherence
Navigate Rx affordability
Explain and resolve billing questions
Adapt when patient needs change
Onboard patient intake
Support patients in preferred languages
Secure sharing of patient information
Communicate empathetically across channels
Sync current patient demographics
Match patients to right visit type
Capture complete patient data
Recover canceled appointment slots
Guide initial visits and next steps
Maintain recent insurance information
Capture feedback and surface gaps
Track authorization requirements
Handle refills and Rx requests
Sync patient context across interactions
Support flexible payment options
Track authorization requirements
Sync patient context across interactions
Explain and resolve billing questions
Capture feedback and surface gaps
Communicate empathetically across channels
Monitor ongoing med adherence
Match patients to right visit type
Capture complete patient data
Navigate Rx affordability
Handle refills and Rx requests
Sync current patient demographics
Onboard patient intake
Recover canceled appointment slots
Maintain recent insurance information
Support flexible payment options
Manage appointments end to end
Support patients in preferred languages
Adapt when patient needs change
Guide initial visits and next steps
Secure sharing of patient information
Communicate empathetically across channels
Guide initial visits and next steps
Sync current patient demographics
Monitor ongoing med adherence
Support flexible payment options
Track authorization requirements
Handle refills and Rx requests
Capture feedback and surface gaps
Recover canceled appointment slots
Maintain recent insurance information
Sync patient context across interactions
Manage appointments end to end
Match patients to right visit type
Adapt when patient needs change
Navigate Rx affordability
Support patients in preferred languages
Explain and resolve billing questions
Secure sharing of patient information
Onboard patient intake
Capture complete patient data
Adapt when patient needs change
Onboard patient intake
Match patients to right visit type
Monitor ongoing med adherence
Maintain recent insurance information
Navigate Rx affordability
Capture feedback and surface gaps
Handle refills and Rx requests
Guide initial visits and next steps
Support patients in preferred languages
Track authorization requirements
Capture complete patient data
Communicate empathetically across channels
Recover canceled appointment slots
Manage appointments end to end
Secure sharing of patient information
Sync patient context across interactions
Sync current patient demographics
Support flexible payment options
Explain and resolve billing questions
Specialized Assistants
Supporting Patients at Every Stage of Care
Merlin deploys role-based AI assistants across the care journey, advancing patients, closing loops, and reducing coordination work.
