Trusted by the Teams Building the Future of Healthcare
From ambulatory practices and health systems to high-growth health tech companies, our customers rely on xCaliber to connect their data, automate their workflows, and deliver better patient experiences.
Merlin’s Skills
Delivering Measurable Impact Across Every Role in Your Practice
Built on a seamless platform, Merlin learns once and applies everywhere acting as a single AI employee whose skills transfer across workflows.
Explain and resolve billing questions
Sync current patient demographics
Match patients to right visit type
Support flexible payment options
Sync patient context across interactions
Track authorization requirements
Handle refills and Rx requests
Support patients in preferred languages
Monitor ongoing med adherence
Adapt when patient needs change
Capture complete patient data
Recover canceled appointment slots
Maintain recent insurance information
Secure sharing of patient information
Navigate Rx affordability
Guide initial visits and next steps
Communicate empathetically across channels
Capture feedback and surface gaps
Onboard patient intake
Manage appointments end to end
Navigate Rx affordability
Support patients in preferred languages
Adapt when patient needs change
Communicate empathetically across channels
Recover canceled appointment slots
Sync current patient demographics
Sync patient context across interactions
Maintain recent insurance information
Handle refills and Rx requests
Secure sharing of patient information
Support flexible payment options
Track authorization requirements
Capture feedback and surface gaps
Guide initial visits and next steps
Capture complete patient data
Manage appointments end to end
Explain and resolve billing questions
Monitor ongoing med adherence
Onboard patient intake
Match patients to right visit type
Support flexible payment options
Monitor ongoing med adherence
Recover canceled appointment slots
Manage appointments end to end
Handle refills and Rx requests
Communicate empathetically across channels
Sync patient context across interactions
Navigate Rx affordability
Onboard patient intake
Sync current patient demographics
Track authorization requirements
Secure sharing of patient information
Maintain recent insurance information
Capture feedback and surface gaps
Explain and resolve billing questions
Adapt when patient needs change
Guide initial visits and next steps
Support patients in preferred languages
Match patients to right visit type
Capture complete patient data
Support patients in preferred languages
Monitor ongoing med adherence
Communicate empathetically across channels
Adapt when patient needs change
Onboard patient intake
Capture complete patient data
Manage appointments end to end
Navigate Rx affordability
Capture feedback and surface gaps
Maintain recent insurance information
Explain and resolve billing questions
Recover canceled appointment slots
Match patients to right visit type
Support flexible payment options
Track authorization requirements
Sync current patient demographics
Handle refills and Rx requests
Secure sharing of patient information
Sync patient context across interactions
Guide initial visits and next steps
Specialized Assistants
Supporting Patients at Every Stage of Care
Merlin deploys role-based AI assistants across the care journey, advancing patients, closing loops, and reducing coordination work.
