Trusted by the Teams Building the Future of Healthcare
From ambulatory practices and health systems to high-growth health tech companies, our customers rely on xCaliber to connect their data, automate their workflows, and deliver better patient experiences.
Merlin’s Skills
Delivering Measurable Impact Across Every Role in Your Practice
Built on a seamless platform, Merlin learns once and applies everywhere acting as a single AI employee whose skills transfer across workflows.
Match patients to right visit type
Support patients in preferred languages
Secure sharing of patient information
Support flexible payment options
Track authorization requirements
Adapt when patient needs change
Capture complete patient data
Manage appointments end to end
Maintain recent insurance information
Sync current patient demographics
Handle refills and Rx requests
Explain and resolve billing questions
Communicate empathetically across channels
Guide initial visits and next steps
Recover canceled appointment slots
Navigate Rx affordability
Monitor ongoing med adherence
Sync patient context across interactions
Capture feedback and surface gaps
Onboard patient intake
Sync current patient demographics
Capture complete patient data
Track authorization requirements
Guide initial visits and next steps
Handle refills and Rx requests
Explain and resolve billing questions
Support patients in preferred languages
Recover canceled appointment slots
Onboard patient intake
Maintain recent insurance information
Capture feedback and surface gaps
Communicate empathetically across channels
Navigate Rx affordability
Monitor ongoing med adherence
Adapt when patient needs change
Secure sharing of patient information
Match patients to right visit type
Sync patient context across interactions
Support flexible payment options
Manage appointments end to end
Support flexible payment options
Match patients to right visit type
Manage appointments end to end
Communicate empathetically across channels
Capture feedback and surface gaps
Maintain recent insurance information
Explain and resolve billing questions
Track authorization requirements
Monitor ongoing med adherence
Handle refills and Rx requests
Guide initial visits and next steps
Onboard patient intake
Capture complete patient data
Recover canceled appointment slots
Sync current patient demographics
Sync patient context across interactions
Secure sharing of patient information
Support patients in preferred languages
Adapt when patient needs change
Navigate Rx affordability
Sync patient context across interactions
Handle refills and Rx requests
Sync current patient demographics
Guide initial visits and next steps
Secure sharing of patient information
Navigate Rx affordability
Monitor ongoing med adherence
Track authorization requirements
Match patients to right visit type
Recover canceled appointment slots
Explain and resolve billing questions
Onboard patient intake
Support flexible payment options
Adapt when patient needs change
Communicate empathetically across channels
Manage appointments end to end
Capture complete patient data
Maintain recent insurance information
Support patients in preferred languages
Capture feedback and surface gaps
Specialized Assistants
Supporting Patients at Every Stage of Care
Merlin deploys role-based AI assistants across the care journey, advancing patients, closing loops, and reducing coordination work.
