Trusted by the Teams Building the Future of Healthcare
From ambulatory practices and health systems to high-growth health tech companies, our customers rely on xCaliber to connect their data, automate their workflows, and deliver better patient experiences.
Merlin’s Skills
Delivering Measurable Impact Across Every Role in Your Practice
Built on a seamless platform, Merlin learns once and applies everywhere acting as a single AI employee whose skills transfer across workflows.
Communicate empathetically across channels
Handle refills and Rx requests
Track authorization requirements
Support flexible payment options
Recover canceled appointment slots
Manage appointments end to end
Explain and resolve billing questions
Support patients in preferred languages
Navigate Rx affordability
Capture feedback and surface gaps
Secure sharing of patient information
Adapt when patient needs change
Capture complete patient data
Onboard patient intake
Maintain recent insurance information
Match patients to right visit type
Monitor ongoing med adherence
Sync patient context across interactions
Guide initial visits and next steps
Sync current patient demographics
Support patients in preferred languages
Support flexible payment options
Communicate empathetically across channels
Capture feedback and surface gaps
Adapt when patient needs change
Capture complete patient data
Track authorization requirements
Secure sharing of patient information
Guide initial visits and next steps
Handle refills and Rx requests
Onboard patient intake
Sync current patient demographics
Recover canceled appointment slots
Navigate Rx affordability
Sync patient context across interactions
Maintain recent insurance information
Explain and resolve billing questions
Manage appointments end to end
Match patients to right visit type
Monitor ongoing med adherence
Onboard patient intake
Adapt when patient needs change
Communicate empathetically across channels
Secure sharing of patient information
Explain and resolve billing questions
Match patients to right visit type
Support flexible payment options
Capture complete patient data
Maintain recent insurance information
Manage appointments end to end
Support patients in preferred languages
Sync patient context across interactions
Sync current patient demographics
Monitor ongoing med adherence
Guide initial visits and next steps
Navigate Rx affordability
Handle refills and Rx requests
Recover canceled appointment slots
Track authorization requirements
Capture feedback and surface gaps
Capture feedback and surface gaps
Recover canceled appointment slots
Maintain recent insurance information
Capture complete patient data
Support patients in preferred languages
Match patients to right visit type
Secure sharing of patient information
Monitor ongoing med adherence
Handle refills and Rx requests
Adapt when patient needs change
Track authorization requirements
Guide initial visits and next steps
Support flexible payment options
Manage appointments end to end
Explain and resolve billing questions
Onboard patient intake
Sync patient context across interactions
Sync current patient demographics
Navigate Rx affordability
Communicate empathetically across channels
Specialized Assistants
Supporting Patients at Every Stage of Care
Merlin deploys role-based AI assistants across the care journey, advancing patients, closing loops, and reducing coordination work.
