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Easy Access. Better Decisions. Even Better Outcomes.
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Universal AI Assistant for the Entire Care Continuum
Why Merlin Matters

Healthcare’s Most Valuable Resource
isn’t Technology, it’s Time

Merlin takes on repetitive, time-consuming workflows that slow teams down. Merlin drives productivity gains that translate directly into lower costs, faster care, and more capacity for patients and members.
Key Solutions

One AI Assistant
for the Entire Care Continuum

 Merlin applies its skills to the workflows that matter most giving back time, reducing cost, and moving patients and members forward without delay.
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Scheduling
Optimize scheduling across the continuum, matching staff, space, and appointments to real-time demand
Care Coordination
Guide patients through care, benefits, and billing to reduce no-shows
by 30%.
Risk & Quality Analytics
Automate quality reporting and compliance to improve accuracy of HEDIS measure  by 30% and slash audit prep time in half.
Prior Authorization
Automate prior authorizations to slash turnaround times from 14 days to under 24 hours.
Patient Navigation
Save providers hours each week, cutting administrative noise so they stay present with patients
Merlin’s Skills

Merlin’s Skills Span
Every Corner of Care

Built on a seamless platform, Merlin learns once and applies everywhere acting as a single AI employee whose skills transfer across workflows.
Maintain recent insurance information
Sync patient context across interactions
Support flexible payment options
Support patients in preferred languages
Match patients to right visit type
Recover canceled appointment slots
Adapt when patient needs change
Explain and resolve billing questions
Navigate Rx affordability
Handle refills and Rx requests
Track authorization requirements
Guide initial visits and next steps
Communicate empathetically across channels
Onboard patient intake
Secure sharing of patient information
Monitor ongoing med adherence
Capture complete patient data
Sync current patient demographics
Manage appointments end to end
Capture feedback and surface gaps
Sync current patient demographics
Maintain recent insurance information
Support flexible payment options
Support patients in preferred languages
Capture feedback and surface gaps
Explain and resolve billing questions
Capture complete patient data
Guide initial visits and next steps
Handle refills and Rx requests
Sync patient context across interactions
Match patients to right visit type
Track authorization requirements
Navigate Rx affordability
Manage appointments end to end
Onboard patient intake
Adapt when patient needs change
Monitor ongoing med adherence
Recover canceled appointment slots
Secure sharing of patient information
Communicate empathetically across channels
Sync patient context across interactions
Match patients to right visit type
Track authorization requirements
Handle refills and Rx requests
Maintain recent insurance information
Recover canceled appointment slots
Onboard patient intake
Guide initial visits and next steps
Secure sharing of patient information
Adapt when patient needs change
Explain and resolve billing questions
Capture complete patient data
Sync current patient demographics
Manage appointments end to end
Support flexible payment options
Support patients in preferred languages
Monitor ongoing med adherence
Navigate Rx affordability
Capture feedback and surface gaps
Communicate empathetically across channels
Capture feedback and surface gaps
Maintain recent insurance information
Manage appointments end to end
Recover canceled appointment slots
Sync current patient demographics
Onboard patient intake
Monitor ongoing med adherence
Guide initial visits and next steps
Capture complete patient data
Explain and resolve billing questions
Handle refills and Rx requests
Match patients to right visit type
Navigate Rx affordability
Sync patient context across interactions
Support flexible payment options
Adapt when patient needs change
Communicate empathetically across channels
Support patients in preferred languages
Track authorization requirements
Secure sharing of patient information
Platform Overview

Built On One
Seamless Operating Platform

Connecting data, intelligence, and automation into
a system of action you can trust.
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Leverage the Systems
You Already Use

Out-of-the-box connectivity to major EHRs, payer systems, and data sources to deliver value on day one, not year three.
Explore FHIR Resource Catalog
The Future of Healthcare Productivity Has a Name
Purpose-built to save time, reduce costs, and help healthcare teams focus on what matters most.
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